Prices that never moved with CPI. Terms that were never billed. Leakage spread so thinly across so many customers that no single account is worth chasing — yet together they add up. Commercial Recovery finds it across your whole book, and gives you a defensible basis to act.
The problem
Reviewing every contract and invoice by hand is too slow and too expensive to justify — so it doesn't happen. Hand it to AI unsupervised and you have no defensible record of how a recovery figure was reached. Either way, the money stays on the table.
When the leakage is wide
Hundreds of thousands of customers, each a small amount under-charged. No one account is worth the effort — but you have to get through all of them to make a difference to the bottom line.
When the leakage is deep
Shared assets, complex terms, long-running agreements. You know value is being lost on a few large relationships — you need to prove exactly where, and by how much.
How it works
The platform accelerates the search and the review — but a person signs off every conclusion, and the record proves it.
Bring in contract, pricing and billing data at volume — from your ERP, document stores and source systems.
AI reads across clauses and charges to surface where billing and entitlement don't line up — and quantifies the gap.
A proprietary, human-in-the-loop method lets reviewers validate AI findings at scale — holding firm even as the population changes with each pass.
Every recovery is backed by a traceable evidence trail and a documented sign-off — so the figure you put in front of a customer will stand up to scrutiny.
Why it stands up
Asking a customer for money is a high-stakes claim. Commercial Recovery runs on the same accountability architecture as the rest of the Synalogic platform — so the basis for every figure is on the record.
Every AI output and human decision permanently logged.
No recovery proceeds without a documented sign-off.
Every figure traced to the clause and charge behind it.
Single-tenant deployment. In-country hosting. ISO 27001 aligned.
Is it safe to use AI for this?
Using AI in a commercial or legal recovery worries people for good reason — a wrong figure put to a customer, or a decision no one can explain, carries real risk. We designed Commercial Recovery so that doesn't happen.
AI surfaces and quantifies the leakage; a qualified reviewer validates and signs off every recovery. The AI never decides what you pursue.
Every figure traces to the specific clause and charge behind it. If a customer, auditor or court asks how you got there, you can show them.
It runs on the same patent-pending, human-in-the-loop architecture that underpins every Synalogic solution — accountability is built in, not bolted on.
How you engage us
Recovery is often easiest to start as a service — we do the work, you see the result, and the platform is there when you're ready to take it in-house.
Our team runs the recovery on the platform and hands you the outcome. We can structure the engagement around the value returned.
Licence Synalogic and run recovery in-house, deployed single-tenant with your data kept in-country.
Leakage that doesn't fit the standard pattern? We break the process apart and build the workflow around it.
Tell us how your customers are billed and where you suspect leakage. We'll show you how Commercial Recovery finds it — and how we'd prove it.
Book a conversationFAQ
It is the process of surfacing under-charging and revenue leakage across large volumes of contract and billing data, so you can recover money you are owed with a defensible basis to act.
AI does the matching, but a governed human review sits behind every figure, with source traceability to the clause and charge and a documented sign-off.
As a managed service where we run the recovery and can structure the engagement around the value returned, as licensed software you run yourself, or as a custom build for your variant of the problem.
The bigger the volume, the sharper the value. The platform is built for high-volume work that is too slow and costly to review by hand.
Yes — and you can do it defensibly. Synalogic uses AI to find revenue leakage across large volumes of contract and billing data, while a human validates and signs off every recovery, so the result holds up.
The risk with AI is an unchecked, unexplainable decision. Synalogic removes that: it is not a black box. Human decision-making is at the heart of the workflow, every figure traces to its evidence, and it runs on the same patent-pending architecture as all our solutions.