Your data security is foundational to our platform. We've built Synalogic with enterprise-grade protection from the ground up.
Our Commitment
As an Australian company serving professionals who handle sensitive organisational data, we understand that security isn't optional—it's essential. Our platform was designed with security as a core architectural principle, not an afterthought.
We've built Synalogic to meet the stringent requirements of professionals who handle sensitive, high-stakes organisational data. Your work product, your client information, and your organisational data deserve protection that matches the standards you hold yourselves to.
Security Foundations
Data residency tailored to your requirements. We work with you on deployment location to ensure your information remains subject to your relevant local law and data sovereignty requirements, with options across Australia, Hong Kong, Singapore, the United States, the United Kingdom, and the European Union.
All data is encrypted in transit using TLS (1.2/1.3) and at rest using AES-256 encryption. Your documents and outputs are protected at every stage of processing and storage.
Multi-tier role-based access controls ensure users only see what they need to. Multi-factor authentication, configurable session management, and comprehensive audit logging protect every interaction.
Security Details
A closer look at the security measures protecting your organisation's data.
Each organisation's data is logically isolated at the database level. Your evidence, findings, and audit trails are completely separate from other customers' data. There is no shared access, no cross-tenant queries, and no risk of data leakage between organisations.
Your organisational data is never used to train AI models. Documents you upload, outputs you generate, and information you process remain exclusively yours. Our AI processes your data in isolated sessions that don't persist or contribute to model training.
Personal information is automatically detected and redacted before AI processing, ensuring raw personal data never reaches external AI services.
Key actions in Synalogic are logged with timestamps, user identification, and context. Security events are automatically categorised by threat type and scored by risk level, providing a comprehensive audit trail for compliance and incident response.
Our development practices follow OWASP (Open Web Application Security Project) guidelines. Security is built into every stage of the development lifecycle, with automated security scanning, static analysis, and dependency auditing running continuously. All changes undergo automated security review before deployment.
Our security programme includes real-time threat detection, automated incident response, and continuous monitoring. The platform detects and responds to a range of attack patterns automatically, with cloud-based alerting and escalation across multiple threat domains.
Enterprise-grade password policies enforce strong complexity requirements, password history tracking, and configurable expiry periods. Credentials are validated against personal information to prevent predictable passwords.
Multi-factor authentication adds an additional layer of protection to every account.
Every organisation has unique security and compliance needs. Where required, we work directly with your cyber and IT teams to understand whether additional security requirements need to be factored into the planning and deployment. Custom configurations, integrations, and alignment to internal frameworks are available and priced as part of the deployment.
Compliance
Synalogic is designed with alignment to SOC 2 Type II and ISO 27001:2022 controls, supporting your compliance obligations under Australian privacy law. Security events include structured compliance metadata for regulatory evidence and SIEM integration.
We're happy to discuss our security practices in detail. Request a demo or contact us directly.
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